Need to Update Your Username and Password?
You can update your username and password as well as your contact information under your profile.
My Item Is Not Listed As 'Completed'
How Do I Download A Completion Certificate?
If an item is complete, you can download a certificate under your Learning Completed. If the item is a Learning Plan, then you can download a certificate under your Learning Plans.
I Can't Find My Online Course
Some online courses are comprised of Learning Plans. To view these courses, go to your Learning Plans.
I Can't Find My Purchased Items
If you have an active license for a product, you can launch it from its product page or from your Order History.
How Do I Track My CAHIMS and CPHIMS Credits?
Every learning item in the eLearning Academy is eligible for CAHIMS and CPHIMS CE. You can view a complete list of your credits here.
I'm Really Lost and Need More Assistance